Modern Slavery Statement for Mortlake Carpet Cleaners
Mortlake Carpet Cleaners is committed to conducting business with integrity, fairness and respect for human rights. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, human trafficking, forced labour and exploitative working practices within our operations and supply chain. We recognise that a carpet cleaning company may rely on a range of suppliers, contractors and service providers, and we are determined to ensure that every part of our business reflects our zero-tolerance approach to abuse or coercion.
Our policy applies to all staff, subcontractors and suppliers connected with Mortlake Carpet Cleaners. We expect every person acting on our behalf to comply with the law, treat workers fairly and uphold safe, lawful employment conditions. This Mortlake Carpet Cleaners modern slavery statement is reviewed as part of our wider commitment to ethical trading, responsible sourcing and transparent business conduct. We do not accept any benefit from labour exploitation in any form.
To support this commitment, we maintain clear due diligence procedures when selecting and retaining suppliers. Before entering into new arrangements, we assess whether a supplier has appropriate labour standards, lawful recruitment practices and credible controls to prevent exploitation. Our procurement process requires proportionate checks on ownership, labour policies and employment practices. Where concerns arise, we investigate promptly and may refuse, suspend or end the relationship if risks cannot be resolved.
Supplier Audits and Monitoring
A key part of our approach is regular supplier audits. These audits may include document reviews, site visits, worker interviews where appropriate, and checks on subcontracting arrangements. The purpose is to verify that our carpet cleaning suppliers and associated partners are operating responsibly and that any signs of forced labour, debt bondage or illegal recruitment are identified early. We also encourage suppliers to strengthen their own controls and carry out self-assessments between formal reviews.
Our audits are risk-based, meaning higher-risk suppliers receive closer monitoring. Factors such as geographic location, labour intensity and use of temporary workers are considered when determining audit frequency. If an issue is found, we require a corrective action plan with clear deadlines. We do not tolerate repeated non-compliance or attempts to conceal evidence. In such cases, Mortlake Carpet Cleaners will take decisive action, including termination of contracts where necessary.
Training and awareness are also important. Staff involved in purchasing, scheduling and supplier management receive guidance on identifying warning signs of modern slavery, including unusual restrictions on movement, unexplained deductions, withholding of documents and signs of intimidation. This helps ensure that our carpet cleaner operations are supported by informed decision-making and responsible oversight across the supply chain.
Reporting Channels and Annual Review
We encourage anyone working for or with Mortlake Carpet Cleaners to report concerns without delay. Concerns can be raised through internal management routes, and all reports are treated seriously, confidentially and without retaliation. This includes concerns about our own workforce, suppliers, subcontractors or any situation where modern slavery may be present. The availability of a safe reporting route is essential to maintaining trust and protecting vulnerable people.
We expect openness and accountability from everyone in our supply chain. If a concern is raised, it will be assessed promptly and, where necessary, escalated for investigation. We will cooperate with relevant authorities and take appropriate remedial steps when there is evidence of harm. Our modern slavery policy also reinforces our expectations around ethical recruitment, fair treatment and respect for worker dignity.
This statement is reviewed annually to ensure it remains current, effective and aligned with our risk profile. The annual review considers audit findings, supplier performance, reported concerns, training activity and any changes in law or best practice. Where improvements are needed, we update our procedures and strengthen controls. 
By revisiting our approach each year, Mortlake Carpet Cleaners demonstrates a continuing commitment to preventing exploitation and supporting a responsible, transparent and lawful business environment.
